Frequently Asked Questions About Resume Service
How long does resume writing process?
The average turnaround time for delivery on your initial resume / career document drafts is between eight to ten business days following the strategy/consultation session and receipt of all other supporting documents and assessments. Work does not begin on projects until payments have been made.
In the event that your resume / career documents require more time for completion, you will be notified by email about the expected delivery date. You are allowed one major revision with each document and you have 30 days to submit changes before the documents are consider final.
Final documents are emailed in Word (for PC), ASCII (text) and PDF.
Who actually writes my executive resume?
All resumes and career marketing documents are prepared by Abby Locke, Master Resume Writer, Nationally Certified Resume Writer, and Academy Certified Resume Writer. Projects are never outsourced and you will be in constant communication with Abby through out the writing process.
Abby has been working with professionals and executives in their career growth for almost 15 years and is among a handful of experts who has successfully attained all three of the highest resume writing certifications in the career services industry.
She is the former Certification Chair for the National Resume Writers Association and plays a strategic role in the certification process for other resume writers around the world. Her large collection of articles on resume writing can be found throughout the Internet and on major career sites including Monster.com, Localcareers.com, Careerealism, Excelle.com, TheLadders.com, and Executiveagent.com to name a few. (Read more about Abby Locke)
Will I have the opportunity to speak directly with Abby Locke?
All resume services include a comprehensive strategy and information-gathering session with Abby Locke. You will have the opportunity to clearly explain your career background, job situation, unique employment challenges and any other issues that would impact the final documents.
Once the resume and career documents are complete, you will have the option of getting individual or group coaching sessions with Abby Locke on job search and career acceleration for additional fees.
I have seen similar services that charge less, why are your prices higher?
Distinctive, well-written, branded resumes and career marketing documents require the efforts of a highly certified resume, branding and job search expert.
By working with Abby Locke, you have the unique opportunity to partner with well-recognized writer who holds certifications in resume writer, job search, career management coaching and personal branding.
Our process is proprietary and customized to each client's career situation:
-- you will experience the powerful impact of personal branding through our Premier Branding Questionnaire.
-- you will be challenged to think outside the box about your strengths and value proposition during your Dig-Deep, Career Strategy session.
-- you will unlock your leadership potential by answering key, thought-provoking and insightful questions with the Pre-Consultation / C.A.R. Worksheet.
Prices have been established to provide top quality service and the costs reflect the investment required to work with a top resume writer who works exclusively with executives and senior-level professionals and provides a premier level service.
Your satisfaction is guaranteed and we work very hard to make sure that you are 100% satisfied with your final documents.
Why should I hire Abby Locke over other certified resume writers?
The job market is too competitive to take chances with your career. With recruiters, employers and hiring managers spending about 10 seconds on your resume, you want to make those 10 seconds count.
Clients who have worked with Abby Locke have frequently cited that they received more than a resume in the process - they walked away knowing more about their strengths, feeling better prepared for interviews and having a better understanding of personal branding.
Abby is able to offer an objective eye and a very strategic, "dig-deep" approach to gathering information and capturing compelling facts about your career that translate into visually appealing, sharply written documents. She prides herself on bringing clients to life on paper.
What job or interview guarantees come with the resume service?
Resumes and career documents are strategic marketing tools - when used consistently and effectively as part of a multifaceted, integrated job search or career growth campaign, Abby Locke's documents have resulted in top-paying job offers and double-digit salary increases.
Please keep in mind that even with the best efforts, your personal results will depend on market conditions, your individual skill set and qualifications and availability of viable opportunities in your industry.
If you have been unsuccessful in securing interviews within 90 days after circulating your resume and career documents, Abby is happy to assist you with developing a contemporary job search strategy plan at no additional cost.
Do I need to submit written answers through a questionnaire?
In addition to your pre-consultation questionnaire, Abby Locke spends a minimum of 1.5 hours with you during your phone strategy session, she will review the information given and prepare additional questions (if needed) that will allow you more time to research quantifiable facts and really reflect on personal strengths.
Clients have appreciated the extra time to think critically about their career situation and long-term career goals. Remember when working with Abby, you walk away with some much more than the physical resume!
What is the cancellation or refund policy?
Due to the highly personalized and customized nature of resume and career document preparation, once the writing process has started and initial drafts have been released there is no refund.
However, we are very sensitive to client needs and understand that unforeseen circumstances can come up and will work with clients on case-by-case basis.
We are happy to provide a pro-rated refunds if you need to cancel the resume AFTER the strategy sessions and BEFORE the rough drafts are emailed to you.
Can I pay for the service through installments?
The unique nature of our services require full payment in advance, but we can arrange for you to break up the total fee (for services in excess of $995) in two to three payments providing that you use a credit card and can clearly demonstrate that there are sufficient funds to cover the service.
If you choose this method of payment, there is a $35 additional processing fee and all payments must be processed and cleared before drafts are released to clients.
Need more time to think?
Still struggling with your "do-it-yourself" resume, partner with Abby Locke and walk away with an interview-generating resume that will transform your job search results.
